See you in 2026

April 14 and 15, 2026

On May 6th, we promoted a unique experience that demonstrated how Generative AI can revolutionize the customer journey. The event highlighted the role of emotional artificial intelligence in the transformation of the relationship between brands and consumers.
Artificial Intelligence is Redefining CX
We bring together experts, market leaders, and executives for an immersion in innovation, with panel discussions, strategic networking, and practical experiences. We explore the real impact of generative AI on the customer experience and on the paths that are shaping the future of service, consumer insights, and digital innovation in Brazil.
See how the Event went
The IACX 2025 was a milestone in the customer experience, bringing together the industry's leading professionals. We thank everyone who participated and contributed to the success of this event.
Backed by leading brands in the market
Your brand at the center of the conversations that shape the market.
With a presence at major CX events, consistent editorial reach, and relationships with major market leaders, we offer a strategic platform to position your brand in spaces where decisions are influenced.

Rua Ceará, 62 - Higienopolis - São Paulo - 01243-010
Phone (11) 3125-2244 comercial@gpadrao.com.br
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