See you
In 2026
innovation, AI, and emotion with connection
will now be experienced in Dubai.
April 30 to 05, 2026
A journey
For the Soul of Istanbul
This year, The CM Experience Summit was held in Istanbul, Turkey — one of the world's most iconic tourist destinations, whose rich cultural history unites East and West. In addition to its symbolic value, the city proved to be a vibrant technological hub, aligned with the transformations that drive the current corporate scene.

This unique combination made Istanbul the perfect setting for our immersion in the theme. “Mosaics of Value: Co-creation, Innovation, and AI for Disruptive Leadership”.

During the event, the city provided an inspiring environment highly conducive to in-depth debates about how co-creation and innovation, powered by Artificial Intelligence, are redesigning the paths of leadership in an increasingly dynamic business world.
See how the Event went
Held annually since 2012, the CM Summit is a five-day immersion, bringing together an exclusive group of C-Level executives, CEOs, VPs and decision makers from the Customer Experience areas of large companies. The event offers a series of activities and contents that promote an intense exchange of knowledge on how to develop new leadership skills, essential to face the complexity and competitiveness of today's business market.
Your brand at the center of the conversations that shape the market.
With a presence at major CX events, consistent editorial reach, and relationships with major market leaders, we offer a strategic platform to position your brand in spaces where decisions are influenced.

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